Policy


Terms and conditions

Order

All orders are subject to acceptance by Admitec. An e-mail confirmation will be sent.

Prices and taxes

Unless specify otherwise, all prices are in Canadian funds. Taxes on the order will be added as per the province of delivery.

Admitec reserves the rights to change pricing without notice.

Payment terms

Payments can be made by VISA or MASTERCARD.

Shipping

For stock products, allow 1-5 business days for delivery depending on the region. If a product is not in stock, a notice will be sent within 24 hours. Freight charges will be added to the order as well as applicable taxes.

Return Policy

All returns for credits must be authorized by Admitec.

Claims for damaged, shortages or errors of goods must be notified to customer service within 5 days of receipt of goods.

Merchandise must be returned in good conditions, clean and unaltered, in original packaging.

Custom products are not returnable.

 

Returns will be accepted under the following conditions:

1)      When ordered in error by customer and invoice is less than 10 days

  • Freight prepaid by customer
  • 25% restocking fee will be assessed

 

2)      If product is defective, damaged or if Admitec made an error

  • If Admitecl has been notified within 5 days of receipt of goods, a full credit will be applied. Admitec will advise of return mode.